A Service Level Review is a systematic review of municipal services and programs, designed to help municipalities evaluate and determine the most fiscally responsible and appropriate way to deliver these services and programs. It is also one of the earliest steps in a priority budgeting process. The process allows municipalities to set priorities and creates potential for innovative, efficient and cost-saving methods to deliver services that a municipality has deemed as important or essential. A review of local services and programs can be undertaken to improve a current service, meet new service demands and/or maintain a current service by finding efficiencies to reduce the costs of delivering it, for example.
The annual Service Level Review is an integral part of the municipal budgeting process.
