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Careers

Current career opportunities with the Town of Rocky Mountain House:

The Town is seeking an energetic, dynamic individual for the position of Senior Lifeguard. The successful candidate will be strongly devoted to public service, be team orientated, innovative and result driven. This person will be part of a great team in providing good public relations, lifeguarding, quality instruction, water chemistry readings, procedures of cash register and janitorial duties at the Aquatic Centre.

You will be working in a vibrant community of 6,800 at the doorstep to the Rocky Mountains and outdoor adventure. We have all the amenities and more. Living in Rocky Mountain House you can experience live arts, concerts, all sports or belong to one of the multiple community organizations. Town amenities include the Christenson Sports and Wellness Centre, the Credit Union Co-op Aquatic Centre, skateboard park, ball diamonds, parks, extensive trail system and playgrounds. Your co-workers are focused on providing great public service and having fun while doing so.   

As a key player in our team you will have or willing to achieve the following qualifications: 

  • Must be 18 years of age
  • Minimum of 3 months experience working at the Rocky Mountain House pool or equivalent experience
  • Must conduct a one-hour staff training in-service
  • National Lifeguard, Swim & Lifesaving Instructor Certifications.
  • Red Cross Water Safety Instructor certification is an asset.
  • Aquatic Emergency Care or other workplace approved Standard First Aid and CPR/AED
  • WHIMIS  and OH&S training
  • Jr. lifeguard experience
  • Cash experience

Click here to view the complete job description.

The Town of Rocky Mountain House offers a competitive salary.

Please submit your resumé with a cover letter. The Town of Rocky Mountain House thanks all applicants for their interest; however only those selected for an interview will be contacted.

Please apply in confidence to:

Town of Rocky Mountain House
Box 1509
5116 50th Avenue
Rocky Mountain House, Alberta T4T 1B2
Phone: 403-845-2866
Fax: 403-845-3230

Email:  hr@rockymtnhouse.com

The Town is seeking an energetic, dynamic individual for the position of Guest Services Clerk. The successful candidate will be strongly devoted to public service, be team orientated, innovative and result driven. This person will be part of a great team in providing friendly, courteous and professional service by assisting customers with a variety of functions including, membership registration, program registration and general phone, e-mail, internet inquiries to the Recreation Department.

You will be working in a vibrant community of 6,800 at the doorstep to the Rocky Mountains and outdoor adventure. We have all the amenities and more. Living in Rocky Mountain House you can experience live arts, concerts, all sports or belong to one of the multiple community organizations. Town amenities include the Christenson Sports and Wellness Centre, the Credit Union Co-op Aquatic Centre, skateboard park, ball diamonds, parks, extensive trail system and playgrounds.  

Specific duties include:

  • Provide administrative support functions to the Recreation Services Manager and Guest Services Coordinator.
  • Develops and fosters customer relationships through professional, courteous, and efficient service for all basic customer service requests by means such as phone, e-mail or in person.
  • Ensures the efficient and accurate completion of all basic customer transaction requests such as membership sales, program registration and facility rental contracts. 
  • Monitors membership card check in procedures.
  • Process cash sales according to current policies, ensure accurate and efficient balancing of cash and terminal. 
  • Resolves customer inquiries, concerns, and complaints either directly or by referring to another staff member as required.
  • Utilizes effective listening and communication skills to identify “Problems/Needs/Opportunities”.
  • Enters and retrieves information from various established databases.
  • Ensures appropriate use of facility by patrons and guests and enforces facility guidelines and rules.
  • Maintains high level of safe work practices by adhering to the Towns occupational health and safety regulations and provides feedback on safe work practices that pertain to the position.
  • Assist with facility promotions, public inquiries, and public relations.
  • Performs other related duties and responsibilities as required.

As a key player in our team you will have or willing to achieve the following qualifications:

  • Exceptional customer service focus.
  • Teamwork and cooperation.
  • Strong communication skills (oral), listening skills, ability to ask questions.
  • Ability to set priorities and balance a number of projects at the same time.
  • Independent decision-making, problem solving and analytical skills.
  • Accurate and efficient in completion of duties.
  • High School, post-secondary preferred.
  • Previous customer service experience.
  • Accounting experience an asset. 
  • Highly developed interpersonal skills to interact with others in an effective manner.
  • Proficiency in the use of MS Word, Excel, email and experience with the internet.
  • First Aid/CPR is required.

Click here to view the complete job description.

The Town of Rocky Mountain House offers a competitive salary.

Please submit your resumé with a cover letter on or before, October 31, 2021. The Town of Rocky Mountain House thanks all applicants for their interest; however only those selected for an interview will be contacted. 

Please apply in confidence to:                                      

Town of Rocky Mountain House
Attn: Lisa Tchir
Box 1509
5116 50th Avenue
Rocky Mountain House, Alberta T4T 1B2
Phone: 403-845-2866
Fax: 403-845-3230
Email: hr@rockymtnhouse.com